Strategic Operations
Date Posted:
Aug 11, 2025
Role Number:
5
Why Us
Our mission is to help creators turn talent into wealth. Our vision is to become the world's leading creator monetisation platform, unlocking financial freedom for the global creative economy.
We're not building yet another SaaS tool. We're building a business engine, where creators everywhere can scale their businesses as easily as launching a new idea. We’re here to make that world a reality; one creator at a time.
Summary
Operations works across all teams at Presto to drive, build and enable growth of the business.
We are architects and builders. We lead mission-critical, cross-functional efforts, deliver objective analysis and insights, incubate new functions, and execute on strategic initiatives.
You might dig into improving Presto self-serve motion, design new business systems and processes to scale Presto, help us launch new features better and faster, or prepare our next board meeting. Whatever it is, we work on what will move the needle most for Presto. We care about results, not activity, and we help each other doing it.
This isn't a traditional support role – you'll be building the operational foundation that lets a lean team compete with companies 10x our size.
Description
Help identify and implement new opportunities that grow Presto across our EU and US markets
Work with Product to prioritise and launch features most important to our builder and admin segments
Design and implement the business and operational systems that make Presto tick – from quote-to-cash automation to user onboarding flows
Perform analyses and research that help us make the right growth decisions, using both traditional analytics and AI-powered insights
Incubate and help run new functions before we hire dedicated teams (business operations already built partnerships, community, customer success and talent)
Partner with Engineering, Product, Sales, and Marketing to execute on strategic initiatives and drive operational scale
Build with Presto to transform Presto – become a power user of our own product and showcase what's possible with AI agents
Drive company-wide accountability through OKR planning, board materials, and investor communications
Requirements
You get a kick out of building and shipping – whether it's a new project, a dashboard, or an AI agent that solves a real problem
You enjoy doing whatever it takes to execute on complex, ambiguous projects that span multiple teams
You have a proven track record for working collaboratively across teams and with external partners
You are low ego and have a knack for working well with a wide range of people – from engineers to executives
You excel in problem-solving and can think from first principles to find creative solutions
You have a process-oriented mindset and a natural ability to organize people and projects to get things done
You're genuinely excited about AI and can envision how LLMs will transform how we work
You have 2-4 years of experience in consulting, strategy, operations, or comparable roles in high-growth tech companies
You have experience taking initiatives from conception to launch, whether in product, project management, or business operations
Dealbreakers
You do not challenge assumptions or lack first-principles thinking—defaulting to “the way things have always been done.”
You cannot produce clear, concise memos that drive action; strong written communication is non-negotiable.
You are uncomfortable speaking directly with users and prefer working through intermediaries.
You struggle to collaborate and influence in diverse, cross-functional teams without formal authority.
You hesitate to take action; if you can’t deliver an MVP quickly and iteratively, this isn’t the right fit.
You need perfect clarity before acting—you must be comfortable navigating and executing amid ambiguity.
You lack hands-on experience with AI tools (e.g., LLMs, automation platforms, or AI agents) and have not solved real-world problems using them.
Minimum Qualifications
Demonstrated track record of excellence: This means real, proven achievement in demanding environments—top performance in elite academic, technical, sporting or entrepreneurial settings.
Relevant degree or equivalent expertise in your area of specialty (e.g. Computer Science, Design, Business, Engineering, etc.).
